Shipping policy
DELIVERY WITHIN AUSTRALIA
(FOR INTERNATIONAL DELIVERY, PLEASE SEE BELOW)
- Over $150 total order: Standard postage = FREE
- Under $150 total Order: Standard postage = $9.90
- Express postage = $14.90
We use Australia Post mostly. Bulky orders may be sent via courier and require a signature.
Delivery estimates in Australia:
Via Standard delivery - 3 to 7 business days* (but often faster). Please allow an extra 1-5 days for WA orders.
Via Express delivery - 1 - 3 business days*. If you select express delivery and this is not available for your location, we will contact you to discuss your delivery. Please allow an extra 1-5 days for WA orders.
*If we are awaiting stock of the item ordered we will contact you to let you know specifically when you can expect delivery.
*Please note that at busy times, such as Christmas holidays, delivery may take a little longer than normal.
INTERNATIONAL DELIVERY
*If the delivery costs on bulky orders are more than indicated below we will contact you to make you aware.
International Zone - Delivery ranges from:
(based on items in your shopping cart)
- New Zealand $16.45 - 112.75
- Asia Pacific $27.45 - 207.85
- USA/Canada $32.95 - 462.95
- Rest of World $54.95 - 466.95
Charges when the parcel arrives in your country:
Any charges relating to customs charges, duty or other taxes when your parcel arrives at its destination country are your responsibility.
GUARANTEE
We love happy customers and people in general.
Our products have been carefully sourced by us, and by reputable Australian suppliers to bring great quality along with high ethical standards.
Clothing does wear out quicker when worn and washed a lot as compared to idle use.
Your clothing is guaranteed and this will vary between the items. *Provided the care instructions have been followed.
If there is something wrong with a clothing item you will need to let us know within 30 days to be guaranteed a clean swap or repair.
If you are not satisfied with the performance of your clothing then get in touch and let us know, as we aim for your satisfaction.
Every case is different so please email or call if you need any assistance.